Home Care in Lackawanna County, PA — Showing Up When Your Family Needs It Most
Caring for someone you love takes more than good intentions. It takes the right support, showing up on time, every time. CareSphere brings professional, non-medical home care to families across Lackawanna County — from Scranton and Dunmore to Carbondale, Old Forge, Clarks Summit, Archbald, Blakely, Taylor, and the communities in between.
Our Services
At CareSphere, care plans are shaped by real conversations, not default templates. We ask the right questions first — about a person’s goals, their household routine, and what their authorized program actually funds. CareSphere is an approved provider for Community HealthChoices Waiver plans through Keystone First CHC, UPMC CHC, and PA Health & Wellness, and supports residents under Pennsylvania ODP waiver authorizations when those services appear in the participant’s approved plan.
Aging at home shouldn’t mean giving up the things that make daily life feel worth living. CareSphere caregivers work alongside older adults — helping with personal hygiene, grooming, dressing, safe movement, meal preparation, and light household tasks — while also providing the kind of steady, familiar presence that keeps a person connected to their own life.
For seniors enrolled in Medicaid and Community HealthChoices, many of these services may be available at no cost to the family. CareSphere handles the coordination with your managed care organization, confirms eligibility, and manages the authorization process so you don’t have to navigate it alone.
Raising a child with special healthcare needs or developmental differences is a full-time commitment. The last thing a family needs is a caregiver who doesn’t know their child, doesn’t follow through, or keeps changing. CareSphere’s pediatric care in Lackawanna County puts consistency at the center — with caregivers who learn a child’s routine, respect the structure families have worked hard to build, and show up as expected, every shift.
Families across Scranton, Dunmore, Dickson City, Olyphant, Jessup, Throop, and surrounding communities are supported through Family HHA services, Pediatric Shift Care, and non-medical in-home assistance built around each child’s individual day. When the support is dependable, the whole household breathes easier.
For individuals with intellectual and developmental disabilities, real independence doesn’t happen all at once — it builds through daily practice, trusted relationships, and support that meets people where they are. CareSphere’s Direct Support Professionals serve individuals across Scranton, Carbondale, Old Forge, Moosic, Clarks Summit, Jermyn, and surrounding Lackawanna County communities with a focus on long-term growth rather than short-term task management.
Through the Consolidated, Community Living, P/FDS, and Adult Autism Waivers, CareSphere supports life skills development, community participation, and day-to-day independence — guided by each person’s own goals and the direction set in their care plan.
Not Sure Which Service Is Right?
Switching Providers? We Handle It All
Families sometimes stay with a provider that isn’t working because they don’t know how much easier switching has become. CareSphere takes on every step: contacting your current agency, pulling together the necessary records, and updating your CHC Waiver plan so there is no disruption to scheduled visits. The transition is managed entirely on our end.
What families typically notice after making the move:
- Authorized hours transfer in full — nothing is reduced or renegotiated during the switch
- Caregiver continuity improves because CareSphere pays fairly, schedules reliably, and treats its team with respect
- The CareSphere Connect app gives families a live view of schedules, shift arrivals, and direct access to the care team
- Training doesn’t stop after the first week — CareSphere supports caregiver development throughout the entire employment relationship
List of Insurance Partners
Why Families Choose CareSphere
Fast Coordination After Authorization
Most families have a caregiver matched and a schedule in place within 48 hours of confirmed authorization. When a household has already been waiting, that turnaround matters more than anything else on the list.
Caregivers Who Stay
Frequent caregiver turnover doesn’t just create inconvenience — it disrupts the stability that good care depends on. CareSphere keeps caregivers by offering competitive compensation, thoughtful scheduling, and a work environment where people who care about their work want to build a career.
Transparency Built Into Every Shift
Through the CareSphere Connect app, families always know who is scheduled, when they arrived, and how to reach the team with questions or concerns. There are no surprises, and nothing is left to guesswork.
Housing Assistance Lackawanna County, PA
Stable housing is part of stable care. CareSphere helps families identify housing assistance resources that complement their waiver services, so that the people we support have a safe, consistent home environment — the foundation on which everything else is built.
No Prior Experience Required to Join Our Team
CareSphere hires for character and commitment, then provides fully paid training. From digital onboarding to hands-on preparation and ongoing professional development, new caregivers are supported every step of the way.
Real Caregivers, Real Stories
Licensed and Certified
How to Get Started
Reach Out
Call us directly or fill out the brief form on our website. An intake specialist will be in touch within one business day to walk through your options and next steps.
Review Details
Eligibility questions, program specifics, and scheduling are covered in one straightforward conversation — by phone or online, on your schedule.
Care Begins
Most families receiving home care have a caregiver scheduled and in place within two days of authorization. Families with urgent situations are given priority.
Care That Meets People at the Right Moment
Some families reach out to CareSphere while things are still manageable — getting ahead of a situation before it becomes a crisis. Others call after months of handling everything themselves, running on little sleep and fewer options. A parent in Scranton may be noticing memory changes that are getting harder to overlook. A family in Carbondale might be helping a young adult access ODP services for the very first time. A caregiver in Clarks Summit may need consistent daily relief to keep going. CareSphere is built for all of those situations — not just the straightforward ones.
FAQs
What types of care needs does CareSphere support?
CareSphere works with a wide range of situations, including aging support, pediatric care, and assistance for individuals with developmental disabilities.
What waiver programs does CareSphere work with?
CareSphere supports Community HealthChoices plans and Pennsylvania ODP waivers when services are included in the approved plan.
What daily support can caregivers provide at home?
Caregivers assist with routines such as personal care, mobility, meals, and maintaining a safe and comfortable living environment.
How does CareSphere support families with children who have special needs?
Caregivers focus on consistency, following the child’s established routine and providing dependable, structured in-home support.
What is the focus of IDD and ODP services?
Support is centered on long-term independence, including daily living, community involvement, and personal goal development.
How does CareSphere improve caregiver consistency?
The company maintains stability by offering fair pay, reliable scheduling, and a supportive work environment that encourages caregivers to stay.
What level of transparency can families expect?
Families have access to real-time updates on schedules, caregiver arrivals, and communication through a dedicated app.
When do families typically reach out for care?
Some families plan ahead, while others seek support during urgent or overwhelming situations when additional help becomes necessary.